Here are a number of helpful resources and references, some of which are mentioned throughout our website and some are additional resources:


Child Safe Standards: 

Information about the Child Safe Standards can be found on the Victorian Department of Health and Human Services website:,-guidelines-and-legislation/child-safe-standards



Child Protection Information:

Child Protection Services can be very helpful to advise you as to what action needs to happen – Department of Human Services (DHS) The Child Protection Crisis Line: 13 12 78,,-families-and-young-people/child-protection

The Child Wise National Child Abuse Helplines is a toll-free number: 1800 99 10 99, Website:,

Kids Helpline is a free, private and confidential, telephone and online counselling service especially for young people about a wide range of issues including child abuse: 1800 55 1800

Bravehearts provides specialist therapeutic services and support to children and young people, adults and non-offending family members affected by child sexual assault


Learning about how to protect children, keep them safe and how to respond about concerns:

The Commission for Children and Young People have a number of helpful resources and information for parents to access at: In particular

Child Wise is one of Australia’s leading not-for-profit child abuse prevention organizations. The Child Wise National Child Abuse Helplines is a toll-free number: 1800 99 10 99, Website:

The National Disability Abuse and Neglect Hotline is for reporting of abuse and neglect of people with disability. They can be found on the website (which also includes a range of other helpful resources).

The Complaints Resolution and Referral Service (CRRS) is a free and independent service to help resolve complaints about services

The Australian Institute of Family Studies Child Family Community Australia has a range of excellent resources. In particular their publications on responding to disclosures: and their resource sheet on Helplines and telephone counselling services for children, young people and parents provides an extensive list of services state by state:

Working with Children:

Information about Working with Children’s Check can be found at:

Disability specific:

Disability Services Commissioner work with people with a disability and disability services to resolve complaints: 1800 677 342(free call from land lines),,

The Better Health Channel is an important resource:

Office of the Public Advocate provides services to protect and promote the rights, interests and dignity of people with disability (specifically intellectual impairment, mental disorder, brain injury or dementia) living in Victoria. These services include guardianship, advice, education, information, research, advocacy and support.

Phone 9603 9500
Phone 1300 309 337
TTY 1300 305 612

Disability and Family Violence Crisis Response Initiative. A DHHS service which assists women and children with a disability, who require disability support, to access family violence crisis response services (to stay safe at home or to go to alternative accommodation)
Phone landline 9843 6304 or 0437 741 920

Disability Advocacy Resource Unit (DARU) DARU resources the disability advocacy sector in Victoria. DARU has a directory of disability advocacy organisations by area. Website

Communication Rights Australia Communication Rights Australia is a human rights advocacy and information organisation for people with little or no speech.
Phone 9555 8552 or 9555 8948

Youth Disability Advocacy Service (YDAS) is a state wide advocacy service for young people with disabilities in Victoria. They are the only advocacy service in Australia which exists specifically to work directly with young people with disabilities to achieve their human rights. They offer a free individual advocacy service to young people aged 12-25 who have a disability. Level 3, 180 Flinders St, Melbourne, 3000 Phone: 9267 3709 ,Fax: 9639 1622, Email: Web:


NDIS: or call 1800 800 110.

If you have a concern about NDIOA’s actions you can contact the Commonwealth Ombudsman: 1300 362 072,


Criminal Matters:

If you have concerns about a criminal matter you can access information at:

Grooming is now a criminal offence to be reported to Victoria Police and more information can be found at:


Sexual Assault Resources (for parents and children):

Sexual Assault Crisis Line. A state-wide, confidential, telephone crisis counselling service for victim/survivors of both past and recent sexual assault. SACL operates between 5pm weeknights through to 9am the next day and throughout weekends and public holidays.
Phone 1800 806 292 (free call from land lines)

CASA Provide crisis response and services for people who are victims/survivors of sexual assault.
Phone 1800 806 292

1800respect National Sexual Assault, Domestic Family Violence Counselling Service is a national counselling helpline for people experiencing sexual assault or domestic and family violence.
Phone 1800 737 732
Online counselling (click on – connect to a counsellor)


General Resources:

Victorian Ombudsman can be contacted to complain about State Government departments and agencies and local councils if your attempts with the agency have not been successful.
Phone 1800 806 314 (rural and regional free call)
Phone 9613 6222 (Melbourne)
Email Website:

Victorian Equal Opportunity Human Rights Commission (VEOHRC) VEOHRC provides a telephone Enquiry Line, a dispute resolution service, information, education, training and consultancy services.
Phone 1300 891 848


Crisis Help:

If you or someone you know is at imminent risk, call Emergency Services on 000.

If you or someone you know is in crisis, and you are unsure which service to contact, call Kids Help Line on 1800 55 1800 or Lifeline on 13 11 14. Both are available from anywhere in Australia 24 hours a day (toll free) and provide generalist crisis counselling, information and referral services


Resources for parents to learn about supporting children with disability:

A number of organisations have extensive resources that address resourcing parents. Some are generic and are transferable for all parents.

Child Wise have many excellent resources including Fact Sheets and resources for parents: 

The Better Health Channel has a number of excellent resources relating to sexuality including some developed specifically for children with disability: (talking about sex) as well as other related topics and resources.

The South Australian Government have produced two excellent publications; A Guide to Protecting Children and Young People with disability and protecting child abuse; for parents and carers:, guide-protecting-children-disability.pdf

The NSPCC is the United Kingdom’s leading children’s charity, preventing abuse and helping those affected to recover. Their website is an excellent resource regarding safeguarding information. A particularly useful resource is their ‘Learn the Underwear Rule’  focuses on prevention of abuse by empowering children to understand that they have control over their own bodies, their bodies belong to them, and they are entitled to say no to people touching or asking to touch them.

SHine SA – ‘Friendships and dating: Information about relationships for parents, carers, and young people with a disability’ (South Australia) is an excellent resource for young people.This resource aims to show parents how they can promote sexual health and sexual development and help their child with a disability to foster healthy relationships. This resource supports parents to encourage their child’s developing sexuality so that it is explored in a safe and supportive environment.

SHine SA offers a number of services regarding sexuality and disability including:

Family Planning Victoria are an important resource with specialist services, resources and education: Safe4Kids is a Western Australian (WA) organisation which specialises in child protection education and provides training, products and other resources including some specializing in the area of disability.

True, Family Planning Queensland have a range of resources and programs:

Family Planing New South Wales have a range of resources and programs:

The Australian Parenting Website, Raising Children has extensive helpful resources including a specific section on disability (including development and sexuality and one focusing on autism.

In addition there are a number of individual practitioners and researchers who provide a range of resources, training, consultation and support. These include: Margie Buttriss, Health Educator provides programs, training, resources and support to parents and professionals. Safe4Kids is a Western Australian (WA) organisation which specialises in child protection education and provides training, products and other resources including some specializing in the area of disability.

Natasha Alexander has a website with a range of resources:

We recommend you also access the websites of our partner organisations: